Is Your Cracked Windshield Covered by Insurance?

April 30, 2024
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As a responsible driver, you know the importance of maintaining your vehicle’s safety systems – and none are more critical than the windshield. Even a small chip can quickly spread into a large crack, compromising the structural integrity of the glass and putting you at risk.

Unfortunately, windshield damage is all too common. Flying debris kicked up by other vehicles, hailstorms, vandalism – there are countless ways your windshield can suffer a chip or crack when you least expect it. And when it happens, you’re faced with the daunting task of getting it repaired quickly and properly, often by navigating the complex world of automotive insurance.


Filing an Insurance Claim for Windshield Damage

If your windshield has been damaged, your first instinct may be to contact your insurance provider to file a claim. Depending on your coverage, windshield repair or replacement may be included with your comprehensive policy.

However, many vehicle owners don’t realize that some insurance providers will strongly recommend that you use their recommended repair shops, dealerships, or national chains to complete the work. One of the most commonly recommended is Safelite, the largest auto glass specialist in the U.S. 

While the choice may seem simple, it’s important to remember that you have the right to decide who repairs your vehicle – recommended by your insurance company or not. In fact, opting for a local, independent shop like us here at Window Welder (we are a preferred vendor & work with all insurance) can provide some significant advantages.


The Advantages of Contacting Window Welder First 

At Window Welder, we pride ourselves on providing custom, personal service to every customer who walks through our doors – and that includes helping you navigate the often-confusing insurance claims process. When you contact us first about your damaged windshield, we’ll handle the heavy lifting of contacting your insurance provider and assisting in filing the necessary claim on your behalf, ensuring you receive the coverage you’re entitled to.

But our service goes beyond insurance assistance. Our technicians have the skills and equipment necessary to restore your windshield properly, using only OEM and OE equivalent glass and materials for a perfect fit. We also have the expertise to recalibrate the advanced driver assistance systems (ADAS) that are becoming increasingly common on newer vehicle models – an absolute necessity for these systems to function properly after a windshield replacement.

We can also come to you! Our mobile auto glass services enable our team to repair, replace or recalibrate your vehicles auto glass anywhere around Magic Valley and Wood River Valley locations.

Most importantly, we value doing the job right over doing it fast. While we strive to complete every repair and replacement as efficiently as possible, we will never sacrifice quality for the sake of speed. Unfortunately, this is a common issue with many high-volume windshield repair services.


Our Repair Process 

When you bring your vehicle to Window Welder for a windshield repair, or replacement, or recalibration, here’s what you can expect:

  1. Damage assessment: Our technicians will thoroughly inspect your windshield to determine the extent of the damage and whether a repair or full replacement is necessary.
  2. Parts ordering: If a replacement is needed, we get the VIN (vehicle identification number) from you to ensure we install the appropriate OEM or OE equivalent windshield specific to your vehicle’s make and model.
  3. Service scheduling: We’ll work with you to schedule a convenient time to complete the repair or replacement. In many cases, we can even perform mobile services.
  4. Repair completion: Our skilled technicians will complete the windshield repair or replacement according to the highest standards, ensuring a perfect fit and seal.
  5. Recalibration: If your vehicle is equipped with ADAS technology, we’ll perform the necessary recalibration to ensure these systems are functioning optimally with the new windshield.



Don’t Let a Damaged Windshield Compromise Your Safety 

Your vehicle’s windshield is one of its most important safety components, which is why it’s so critical to have it repaired properly after it suffers damage. But navigating the insurance claims process and deciding on the right facility to complete the work can feel overwhelming.

As a local, independent auto glass shop, Window Welder is here to help guide you through the process from start to finish. Our knowledgeable technicians can work with your insurance provider to file a claim on your behalf, while ensuring your windshield is repaired or replaced to the highest standards using OEM-quality glass. We’ll even handle the necessary recalibrations on newer vehicles equipped with driver assistance systems.

If your windshield is chipped or cracked, don’t wait until the damage spreads further. Contact Window Welder first at (208) 324-3917 and let us handle the rest. Your safety is too important to trust to just anyone.